Privacy Policy

Last Updated: February 07, 2025

Welcome to BarkTok!

We at PAWFECT INNOVATIONS PTE. LTD. (together with our affiliates, the “BarkTok”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices concerning Personal Data that we collect from or about you when you use our website, applications, and services (collectively, “Services”).

Data we collect

We collect personal data relating to you (“Personal Data”) as follows:

Personal Data You Provide: We collect Personal Data if you create an account to use our Services or communicate with us as follows:

• Account Information: When you create an account with us, we will collect information associated with your account, including your payment information, and transaction history, (collectively, “Account Information”).
• User Content: We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and other content you upload, such as text, images⁠, and audio, depending on the features you use.
• Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send (“Communication Information”).
• Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity or age (collectively, “Other Information You Provide”).

Personal Data We Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

• Log Data. Whenever you use our Service, in the event of an app error, we collect data and information (through third-party products) on your device, referred to as Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
• Cookies. Cookies are small data files commonly used as unique anonymous identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not directly use “cookies.” However, the app may include third-party code and libraries that utilize “cookies” to collect information and enhance their services. You can choose to accept or refuse these cookies and will be notified when a cookie is sent to your device. Please note that refusing cookies may limit your ability to access certain portions of the Service.

Information We Receive from Other Sources: We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services.

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our service is used.

These third parties may have access to your Personal Information solely to perform tasks on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Link to the privacy policy of third-party service providers used by the app:

• Adjust
• Facebook

Links to Other Sites: This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we recommend that you review the Privacy Policy of any such websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

How we use Data

We may use Personal Data for the following purposes:

• To provide analyze, and maintain our Services, for example to respond to your questions for Assistant;
• To improve and develop our Services and conduct research, for example to develop new product features;
• To communicate with you, including to send you information about our Services and events, for example about changes or improvements to the Services;
• To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services;
• To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, BarkTok, or third parties.

We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research. We will maintain and use de-identified information in de-identified form and not attempt to re-identify the information, unless required by law.

Data Disclosure

We may disclose your Personal Data in the following circumstances:

• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers. Pursuant to our instructions, these parties will access, process, or store Personal Data only in the course of performing their duties to us.
• Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Data may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
• Government Authorities or Other Third Parties: We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties in compliance with the law (i) if required to do so to comply with a legal obligation, or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, users, or the public, or (vi) to protect against legal liability

Rentation

We’ll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

• Our purpose for processing the data (such as whether we need to retain the data to provide our Services);
• The amount, nature, and sensitivity of the information;
• The potential risk of harm from unauthorized use or disclosure;
• Any legal requirements that we are subject to.

Your Rights

Depending on where you live, you may have certain statutory rights in relation to your Personal Data. For example, you may have the right to:

• Access your Personal Data and information relating to how it is processed.
• Delete your Personal Data from our records.
• Update or correct your Personal Data.
• Transfer your Personal Data to a third party (right to data portability).
• Restrict how we process your Personal Data.
• Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
• Object to how we process your Personal Data.
• Lodge a complaint with your local data protection authority.

You can exercise some of these rights through your BarkTok account. If you are unable to exercise your rights through your account, please submit your request through [email protected]

Children’s Privacy

Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you have reason to believe that a child under 13 has provided Personal Data to BarkTok through the Services, please email us at [email protected]. We will investigate any notification and, if appropriate, delete the Personal Data from our systems. Users under 18 must have permission from their parents or guardians to use our Services.

Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to review this page periodically for any changes. We will notify you of updates by posting the revised Privacy Policy here. These changes become effective upon posting.

Contact Us

If you have any questions, concerns, or comments regarding our Privacy Policy, please feel free to contact us at: [email protected]